KB0037 - Clearing the Chrome\Edge Browser Cache

KB0037 - Clearing the Chrome\Edge Browser Cache

Purpose: The purpose of this document is to outline how to clear the Google Chrome and Microsoft Edge browser cache. The cache is used to store session information and files. IMS support may as to perform this while debugging issues. 
Steps: 
1. Navigate to the URL you are debugging.
2. Press F12 in the browser to open the DevTools window. 
3. Navigate to the Application tab. 

4. Click Storage underneath the Application node. 
5. Click Clear Site Data.

All data has now been removed from the local cache and the page can be reloaded. 

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