KB0016 - Capturing a Network Trace in Chrome or Edge

KB0016 - Capturing a Network Trace in Chrome or Edge

About

Occasionally, Ironman Software support engineers will request more information while trying to diagnosis a problem that may be happening when access PowerShell Universal. Since PowerShell Universal is a web application, web application developer tools can be useful to track down problems between the user's browser and the PowerShell Universal service. 

Steps

These steps work for both Google Chrome and Microsoft Edge. 

Step 1

Press F12 or click the ellipsis in the top right corner of your browser and click More Tools \ Developer Tools. 

Step 2

Click the Network tab and then ensure that Preserve Log is enabled. 

Step 3

Reproduce the problem or take the steps instructed by the Ironman Software support engineer. 

Step 4

Click the Export HAR... button (down arrow) to export the network activity to a file that you can share within Ironman Software. 

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