KB0003 - Slow Endpoints and TLS Settings
Be advised that if the TLS settings on a Windows Server are modified, this can result in a severe performance degradation
In the Event Viewer (System Log) there are errors with source Schannel indicating that a "fatal error that occurred while creating a TLS client credential"
The PSU logs show the error "[ERR] An unhandled exception has occurred while executing the request."
Endpoints do not respond or are very extremely slow to respond
TLS settings were changed (possibly by or related to Microsoft patching)
Check the TLS settings and ensure they are still configured correctly. See screenshot below for an example of how the TLS 1.2 protocol should be set.
KB0015 - Offline PSU server has slow dashboards
Disclaimer Please be careful with changing any settings on your server around the Certificate Revocation List. You should only do this if you know what you are doing. Read the related Github articles (linked below) in their entirety. Symptom PSU ...
Variables created within modules are not available in Universal API endpoints
Version: 1.4+ When using environments that import modules, you will not be able to access variables that are either global or export from modules. Affected Configuration The affected configuration includes modules that export variables either with ...
KB - 1008 Tax/VAT Exempt at checkout
Scope In this article you will learn how to make a tax-free purchase at checkout. Problem How do you remove the Tax/VAT on an order? Impact Orders will then need to be refunded for tax if processed without the tax deducted. Resolution Follow the ...
PowerShell Universal cmdlets return a 404 over HTTPS
Version: 1.4 PowerShell Version: Windows PowerShell 5.1 Problem When issue commands against the PowerShell Universal Management API (such as Get-UAJob, Get-UAScript, etc), the cmdlet will return a 404 error. This can happen when running scripts ...
KB0011 - Are licenses different between Production, QA and Test/Development servers?
Update January 24th, 2023 Adam recently summarized the Developer's license per below: The only real limitation on the developer license is that it cannot be accessed remotely. The server is only available on loopback when using the dev license. If ...