Ironman Software Support

    • Recent Articles

    • KB0079 - gRPC Issues when using PowerShell Universal v5 Cmdlets

      Scope Users running PowerShell Universal v5 or later that are attempting to call cmdlets that interact with PowerShell Universal management APIs. Problem Various errors from PowerShell Universal cmdlets referring to gRPC. Root Cause The use of gRPC, ...
    • KB0078 - Service fails to start during PowerShell Universal v5 Upgrade when using SQLite and MSI

      Scope Users that are upgrading from PowerShell Universal v4 to PowerShell Universal v5 using the MSI and SQLite persistence database. Problem The service may not start in a timely manner and cause the MSI process to fail. Root Cause PowerShell ...
    • KB3012 - PowerShell Pro Tools feature not working

      Scope This article only applies to features of PowerShell Pro Tools for VS Code. Problem A feature (e.g. Refactoring) doesn't work even though you expect it to. Symptoms No action occurs when invoking one of the PowerShell Pro Tools features from the ...
    • Sales FAQ

      Trials Are free trials available? Yes. Free trials are available for our products. You can request a trial key here. Are trials fully functional? Yes. Trial keys enable all the features of our products. Licensing What sort of licensing model to your ...
    • KB0077 - Startup Failure of PowerShell Universal Server in Multi-Node SQL Environment

      Scope This article applies to PowerShell Universal environments earlier than 4.3.0 that are configured with multiple PSU servers using a SQL database. Problem The PowerShell Universal server may fail to start due to SQL timeout errors. Background ...
    • Popular Articles

    • KB0012 - High Availability

      Update Please see the documentation at https://docs.powershelluniversal.com/config/hosting/high-availability for in-depth details on this topic. Below is an overview statement from Adam Driscoll on this topic as well. Adam's statement Our high ...
    • When I use the lost password functionality, I never receive an email. How do I reset my password?

      If you registered with Ironman Software before December 2020, you will need to create a new account with the same email address. If you are using the lost password functionality and not receiving an email, try creating a new account. 
    • KB0011 - Are licenses different between Production, QA and Test/Development servers?

      Update January 24th, 2023 Adam recently summarized the Developer's license per below: The only real limitation on the developer license is that it cannot be accessed remotely. The server is only available on loopback when using the dev license. If ...
    • KB0034 - How to collect logs

      Purpose The purpose of this article is to provide clear ordered steps for users of PowerShell Universal and to submit them to Ironman Software (typically for a support case). Background Having logs from PowerShell Universal is typically needed to ...
    • KB0039 - Environments Disappear if Clicking Cancel within Git Manual Edit Mode

      Purpose The purpose of this article is to outline an issue and workaround that is present in version 4.0.6 and 3.9.12 and earlier of PowerShell Universal. Issue When PowerShell Universal has git sync enabled in manual edit mode, it's possible to ...